Shipping policy
Shipping Policy
Last updated: August 28, 2026
Nckitch currently offers shipping to customers in the United States and the United Kingdom.
Shipping Cost
Standard shipping is free for orders shipped to the United States and the United Kingdom, unless otherwise stated on the product page or during checkout.
United States Shipping
Estimated delivery time:
1–3 business days
Delivery estimates apply after the order has been processed and shipped.
United Kingdom Shipping
Estimated delivery time:
3–8 business days
Delivery estimates apply after the order has been processed and shipped.
Order Processing
Orders are processed after successful payment confirmation.
Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.
If an unexpected delay affects your order, we will provide relevant information where reasonably possible.
Tracking Information
Where tracking is available, tracking information will be sent to the email address provided during checkout after the order has been shipped.
Delivery Estimates
The delivery times shown above are estimated delivery times and are not guaranteed delivery dates.
Delivery may take longer in circumstances outside our reasonable control, including:
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Carrier delays
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Severe weather
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Public holidays
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Incorrect or incomplete delivery information
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Customs or border delays
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Unexpected logistical disruptions
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If you realise that you have entered an incorrect address, please contact us as soon as possible at:
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Undeliverable Packages
If a package is returned because the customer provided an incorrect or incomplete shipping address, we may contact the customer to determine the appropriate next step.
Contact
For shipping questions, please contact:
Email: support@nckitch.com
Phone: +44 131 440 4223
Nckitch
97 Gaynor Ave
Loanhead EH20 9LS
United Kingdom