Terms of Service

Last updated: August 28, 2026

These Terms of Service govern your use of the Nckitch website and your purchase of products through our online store.

By accessing or using our website, you agree to comply with these Terms of Service.

Use of Our Website

You agree to use the Nckitch website lawfully and responsibly.

You must not use our website to engage in fraudulent, unlawful, abusive, or harmful activities or to interfere with the security or operation of the website.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However, minor variations may occur between product images and the actual product due to photography, lighting, display settings, manufacturing variations, or packaging changes.

Product Availability

Products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order or cancel the affected order.

If an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded.

Prices

Product prices are displayed on our website and during checkout.

Any applicable shipping charges or other applicable charges will be displayed before you complete your purchase.

We reserve the right to correct obvious pricing or listing errors.

Orders

When you submit an order, you are requesting to purchase the selected products.

We reserve the right to decline or cancel an order where reasonably necessary, including in circumstances involving product availability, obvious pricing errors, suspected fraudulent activity, or technical errors.

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded.

Payment

Orders must be paid using one of the payment methods available during checkout.

Payment processing may be handled by third-party payment providers.

Shipping

Shipping is provided according to our Shipping Policy.

Estimated delivery times are provided for informational purposes and are not guaranteed delivery dates.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Eligible purchases may be returned within 30 days of delivery, subject to the conditions described in that policy.

Eligible returns are free.

Intellectual Property

Unless otherwise stated, the content appearing on the Nckitch website, including text, graphics, logos, images, and other materials, is owned by Nckitch or used with appropriate permission.

You may not reproduce, distribute, modify, or commercially exploit website content without appropriate permission.

Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers, hosting providers, and other technology services.

These third parties may operate under their own terms and privacy policies.

Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, secure, or free from technical errors.

Limitation of Liability

To the extent permitted by applicable law, Nckitch will not be responsible for losses that could not reasonably have been anticipated or that result from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any rights or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be published on this page with a revised date.

Contact

If you have questions about these Terms of Service, please contact us:

Email: support@nckitch.com

Phone: +44 131 440 4223

Nckitch
97 Gaynor Ave
Loanhead EH20 9LS
United Kingdom